Integrity
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This picture above will make you laugh. It made me laugh. It also made me mad. I imagined bringing that product home, Emily in a fever pitch of excitement waiting to use it, hubby spending time to get it together and then… huh? I imagined the disappointment and the inevitable tears.
It makes me so mad that businesses are losing their integrity. We would never, ever sell a product that we didn’t believe in, and never sell a product under false pretences (as above). Every time I seal a box (which does happen) I personally imagine the delight on a little girl’s face when she opens it up and sees all those little white boxes and Emily Rose stickers. I picture her opening up the tissue paper and exclaiming, “it is just what I imagined!” Do us a favor and let us know if that doesn’t happen in your house. We are here to make all of our customers happy.
Of course, it is true that there are some people in this world that we couldn’t make happy no matter what we did :-) But we are confident that we can tackle even those people as long as we stick to our values and hold on to our integrity.
Not only is there delight opening the boxes, but my kids are so thrilled with your products that we are able to use them as incentives to get them to pitch in more around the house. They love earning a reward of opening one of the Emily Rose boxes and seeing a really cool outfit inside! I love the fact that I know that whatever box they’ve picked, they will be happy with it’s contents, that the clothes actually DO fit the doll and that they, as children, can dress and undress them WITHOUT adult help!
*sigh* Sometimes the buissness world just makes me sick!